Overview
Finaura Investment Solution ("Finaura™", "we", "us", or "our") is an AMFI-registered Mutual Fund Distributor (ARN293004) operating from Ludhiana, Punjab, India. This Privacy Policy explains how we collect, use, store and protect personal information you share with us — in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act 2023), AMFI guidelines, SEBI regulations, and applicable Indian law.
By visiting finauraindia.com, using our free financial calculators, booking a consultation, or communicating with us through any channel, you agree to this Privacy Policy.
Data We Collect
Information You Provide Directly
- Name, email address, phone number when you contact us or book a consultation
- Age, city, occupation, income range when you request a financial plan
- PAN, Aadhaar, bank details — only when required for KYC and MF investment onboarding, under regulatory obligation
- Queries, messages, and feedback submitted through WhatsApp, email or our website contact form
- Recruitment information (CV, work history) when you apply to join our team
Information Collected Automatically
- IP address, browser type, operating system, device type
- Pages visited, time spent, referring URL, clicks
- Calculator inputs (processed locally in your browser — we do not store individual calculation data)
How We Use Your Data
| Purpose | Legal Basis (DPDP Act 2023) |
|---|---|
| Responding to your consultation enquiry | Consent / Legitimate Interest |
| KYC completion for mutual fund investments | Legal obligation (AMFI/SEBI/PMLA) |
| Processing investment transactions on your behalf | Contract performance |
| Sending you portfolio updates and statements | Contract performance / Consent |
| Regulatory reporting to AMFI, BSE, NSE, IRDAI | Legal obligation |
| Improving website and calculator experience | Legitimate Interest |
We do not use your personal data for unsolicited marketing. We do not sell, rent or trade your data to any third party for commercial purposes.
Sharing & Disclosure
We share your personal data only when necessary and only with:
- AMCs (Asset Management Companies) — when processing your mutual fund subscriptions through BSE Star MF and NSE Invest platforms.
- AMFI, SEBI, IRDAI — regulatory reporting as required by law.
- KYC Registration Agencies (KRAs) — for KYC verification as mandated by SEBI.
- Insurance companies — when processing insurance applications, under IRDAI regulations.
- Google Analytics — anonymised website usage data only, under a data processing agreement.
Data Retention
- KYC documents and investment records: minimum 5 years after the relationship ends (AMFI/PMLA requirement)
- Insurance documents: minimum 5 years (IRDAI requirement)
- Communication records (email, WhatsApp): 3 years
- Website analytics data: 26 months (Google Analytics default)
- Consultation notes and financial plans: duration of relationship + 5 years
Your Rights Under DPDP Act 2023
- Right to Access — request a summary of personal data we hold about you
- Right to Correction — request correction of inaccurate or incomplete personal data
- Right to Erasure — request deletion of personal data (subject to regulatory retention obligations)
- Right to Grievance Redressal — raise concerns about how your data is handled
- Right to Withdraw Consent — where processing is based on consent, withdraw it at any time
To exercise any of these rights, email us at finauraindia@gmail.com with the subject "Data Rights Request". We will respond within 30 days.
Data Security
We implement reasonable technical and organisational measures to protect your personal data. All investment transactions are processed on SEBI-regulated BSE Star MF / NSE Invest platforms with industry-standard encryption. No data transmission over the internet is 100% secure — while we strive to protect your data, we cannot guarantee absolute security.
Cookies & Tracking
- Essential cookies — necessary for basic website functionality
- Analytics cookies — Google Analytics (GA4) for aggregated, anonymised usage statistics
- No advertising or retargeting cookies — we do not use Facebook Pixel, Google Ads remarketing, or any third-party advertising trackers
Contact & Grievance Redressal
Data Fiduciary:
Finaura Investment Solution · Ludhiana, Punjab, India
Email: finauraindia@gmail.com
Phone: +91 81465 09068
For any privacy-related concerns or data rights requests, write to the above email with the subject "Privacy / Data Request". We will acknowledge within 5 business days and resolve within 30 days.
If your concern remains unresolved, you may escalate to the Data Protection Board of India (once operational under DPDP Act 2023) or to SEBI SCORES at scores.sebi.gov.in.
Updates to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects when this policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.